Rick Smith and the Success of Securus Technologies

Offering communication and technology services to correctional facilities is big business. Inmates too need to communicate with friends and loved ones, and the government allows them at least that much. Several companies have dominated this industry, with Securus Technologies ranking among the leading ones.

About Securus Technologies

Securus Technologies is a leading communication and technology solutions company that specializes with correctional facilities. The company is based in Texas and has been in the industry for over three decades now.Securus is said to have invested over $600 million to reach to where it is today. It is popular with correctional facilities because of its advanced technology. Its main function is helping to detect and deter crime in correctional facilities. However, most of its business consists of providing communication services between prisoners and their loved ones—this consists of video and phone visitations.

Rick Smith and the Success of Securus Technologies,Securus has not always been so popular and successful. It rose to the top in 2007 after signing more contracts with correctional facilities in many parts of the country. Its rise to success is partly attributed to great leadership, which overlaps with the moment its current CEO Rick Smith joined the company. Rick Smith has been in charge of the company’s biggest affairs since he joined in 2008. He has mostly been credited for upgrading the company’s technology department.Today, Securus Technologies has expanded beyond the borders of Texas and has a presence in 45 states across the U.S. It has signed contracts with over 2,500 correction facilities, and in total it serves over 1 million inmates. And, thanks to its new advanced call center, it is expected to appeal to more correction facilities in the near future.

Who Exactly is Rick Smith?

Rick Smith is the current CEO of Securus Technologies, one of the leading companies offering communication and technology services to prisoners. He has been the CEO since 2008, and he has mostly been credited for the company’s growth.Rick Smith has been in the prison technologies industry for a long time. He had worked for two prominent companies in before joining Securus Technologies. He joined Frontier Corp (now known as Global Crossing) in 1992 where he rose up the ranks to the position of VP of financial management. He left the company in 1997 and joined Eschelon Telecom Inc. in 1998. Here too he worked up the ranks and eventually became the company’s president in 2000 and it’s CEO in 2003. He also currently holds a seat on the board of telecommunications giant Integra Telecom Co Ltd.Rick Smith attended the State University of New York where he received his Bachelor’s degree in Electrical engineering. He also holds a Masters in Mathematics from the State University of New York at Brockport as well as an MBA from the University of Rochester’s Simon School.

Accusations without Merit

Securus Technologies is a company that supports their customers with high-quality products and security features. The products they create are based on online streaming services, focusing mainly on seamless video conferencing applications. You have patience can be downloaded for free and are compatible with both Apple and Android devices. Since Securus Technologies customers are inmates living within the American prison system being able to freely communicate using video streaming technology is used for when they wish to communicate with their loved ones outside of the prison. This particular product is free to download it does charge minimal amounts of money for calling costs, but this is usually based upon distance and if the call is being made from state-to-state. Other products Securus creates are aimed at security, something which is very important within the judicial system and within enforcement positions.

Securus itself, although marked as being a strong company, has been met recently with some criticism, primarily from other information technology giant GTL. GTL has claimed that Securus has recently lost most of its product patents, stating that a great number of products have expired and are now available to the open market. While this initial accusation came as a great blow to Securus Technologies, recent studies by Securus personnel as well as other third-party sources have discovered that these claims are inaccurate and baseless. Securus still maintains all of its patents for its products and will continue to do so for a long period of time.

Securus Technologies and the Louisiana Flood

Securus Technologies, a major national provider of justice technology will be partnering with the Louisiana Department of Public Safety and Corrections to provide one free phone call per day for state inmates who have loved ones adversely affected by the recent flooding. This temporary service was scheduled to last until today. This is a major part of Securus Technologies financial contribution to the effort since it is estimated to cost them about $300,000 for its estimated 250,000 free calls. This is a very generous move by the company and will be costing them a lot. But these are not the online cash gifts that the company is making to help.

Richard Smith, CEO of Securus Technologies, said his company did this motivated by a desire to reduce stress among inmates and their families during this trying time.  Phone services are only one of the many services it provides. It provides man, including emergency response, incident management, public information, investigation, communication, information management, inmate self-service, and monitoring services. To read more about Securus Technologies and its many services visit SecurusTechnologies.com.

Securus Technologies holds high value of honesty and integrity

Recent findings of an inmate communications company has to come to light that breach of integrity may have been induced. Securus Technologies has brought wrong doing accusations to an inmate communications company called Global Tel Link (GTL). Securus Technologies is one of the leading inmate communications company for the criminal justice system and the public. They strive to produce accurate and safe communications between their clients and work hard to make the industry positive. Rick Smith, who is the Chief Executive Officer of Securus Technologies is disappointed in the company for stooping below the integrity level of the business and presents a bad name when he’s worked so hard to keep the industry in a positive light.

Securus Technologies holds strong to their level of business and aren’t in it for all of the glory and money. They strive to complete honest services to their customers with their best interests at heart and want to do good for the communities. Accusations such as adding extra seconds to the phone calls to collect more money and billing out a single call more than once are all findings within the Global Tel Link.

Securus Technologies is accredited by the Better Business Bureau (BBB) and its headquarters are currently located in Dallas, Texas. They are responsible for serving more than 3,450 public safety, law enforcement and corrections agencies with approximately 1,200,000 inmates spread through North America. Securus Technologies have been committed to providing the best possible services through the region and have a wide array of options to choose from relating to different ways of communicating. Some of the services they provide include by are not limited to emergency response, investigation, biometric analysis, information management, inmate self-service, monitoring different products and services and many more. The company has been producing excellent services for many years and looks forward to continuing to do so.

Securus Video Visitation – Everyday from Securus Technologies on Vimeo.