PSA 1 year/8k maintenance erases profiles

I just took my car in for the one year service/maintenance appointment. Despite taking about 4 road trips in the year I’ve had my car I have yet to hit 8k. I work from home so it doesn’t get driven every day. Anyway I took my car in for all of the recalls. I thought there were only 2 because that’s what my app said. There were 7 so I opted to leave it. They said it would probably take most of the day because of all the recalls. I picked it up when it was done and everything seemed fine until I turned it on and the profiles were gone. I went back in and asked them about it and they said one of the recalls was resetting Kia connect and that apparently erases the profiles. I feel like it took a long time for my husband and I to finally get our profiles to where we like them and now we have to start over. Has anyone found a way to save profiles to like a jump drive?